Privacy Policy

The name-surname, email and office/brand name (if any) you provide when creating an account; messages you send through the contact form; and technical/session data generated while using the service (IP address, log records, anonymous analytics).

Content you upload for video production that may contain personal data, such as listing photos, office logo and agent images.

To manage your account and subscription, provide the video-production service, run payment processes, respond to your requests, ensure security and improve service quality. We do not share your data with third parties for marketing purposes without your consent.

Strictly necessary cookies are used to maintain your session and provide core functionality. When you arrive via an invite link, the invite code is kept in a cookie for 30 days so that your sign-up can be matched with the inviting office. You can manage cookies in your browser settings; however, some features may not work properly without them.

We use infrastructure providers to deliver the service: Supabase for authentication, database and file storage; iyzico for payments (we never see or store your card details); OpenStreetMap, the Turkish General Directorate of Land Registry and Cadastre (TKGM) and Google for map/imagery data; Groq, OpenAI and Pollinations for AI and voice-over features.

Your data is processed on these infrastructures to the extent the service requires; some of it may be stored on servers located abroad, with the necessary security measures in place.

Client and property-owner details entered by an office are for that office's use only. Other offices cannot see them and KonumX does not use them for marketing. The office is the data controller for this data; KonumX only provides the infrastructure. Contact details of these persons are not sent to the Office Assistant.

The photos, logos and agent images you upload are processed solely to produce the video you requested. Produced videos are stored under your account; retention and automatic clean-up periods may vary by plan.

We take reasonable technical and administrative measures to protect your data against unauthorised access. You are responsible for keeping your account password confidential and for activity carried out through your account.

You have the right to access your personal data and to request its correction or deletion (see the KVKK Notice for details). For requests, contact info@konumx.com.tr or use the channels on the Contact page.