Terms of Service

These Terms of Service (the "Agreement") are made between KonumX (Adem TÜRK) ("KonumX", "we"), the operator of the KonumX service, and the natural or legal person subscribing to the service ("User", "you").

Service: the web-based platform operated by KonumX that produces narrated real-estate promotional videos from listing details. Office: the real-estate office/brand subscribing to the service. Office Manager: the user who opens the account on behalf of the office and manages its team. Sub-User: a team member added by the office manager. Subscription: the periodic usage right tied to the selected plan. Video Credit: a non-expiring usage right, purchased independently of a subscription. 1 purchased credit entitles the holder to 2 video creation attempts and to download one of them watermark-free (or to permanently unlock the watermark-free copy of an existing video). Credits purchased before 06 October 2026 keep the 3 creation attempts that applied at the time of purchase. Credits gifted by KonumX entitle the holder to 1 creation attempt and 1 watermark-free download and must be used within the period stated in the gift notice; unused gifted credits are removed from the balance when that period ends. Content: photos, logos, listing details uploaded by the user and the videos produced.

By creating an account or using the service you are deemed to have accepted this Agreement and the Personal Data Protection (KVKK) Notice.

KonumX produces promotional videos using the listing details you enter, cadastral (parcel) queries, map/satellite imagery and 3D terrain/city models. The narration is built from templates; values such as price, floor area and distances come from the data you enter or from map/TKGM measurements. Generative AI is not used to invent figures or facts.

On the Professional and Premium plans KonumX also provides a Portfolio & Client Panel and an office web page (youroffice.konumx.com.tr). The panel can hold portfolio, client, appointment, offer, contract and cash-book records; the web page shows only the listings the office publishes. During the trial the panel can be used with a limited number of records. When the trial or subscription ends, records are not deleted and the panel remains view-only; the web page stays online for the duration of a paid subscription.

The service is provided "as is". KonumX reserves the right to improve, change or remove features, and to temporarily suspend the service for maintenance and improvements.

You agree to provide accurate, current and complete information during registration. You are responsible for keeping your account credentials confidential and for all activity carried out through your account.

The Office Manager is responsible for ensuring that the Sub-Users they add use the service in accordance with this Agreement. You must notify us immediately if you become aware of any unauthorised access.

You represent and warrant that you hold the rights to use and process all content you upload to the service (photos, logos, agent images, listing text, contact details) and that it does not infringe the copyright, personality or other rights of third parties.

Entering misleading or false listing information, promoting another person's property without authorisation, and producing unlawful, defamatory or public-order-violating content are prohibited. You are solely responsible for the content and publication of the videos you produce.

All claims, damages and legal liability arising from content that violates this clause belong to the user; KonumX reserves the right to remove such content and suspend the account.

For the personal data of clients, property owners and other third parties that you enter into the Portfolio & Client Panel, your office is the data controller. Informing these persons under the KVKK (Turkish Personal Data Protection Law) and obtaining their explicit consent where required is your responsibility. KonumX acts as a data processor for this data, solely to provide the service and in line with your instructions.

The rates and periods in the ready-made contract templates in the panel (e.g. 2% commission on sales, one month's rent on rentals, a 3-month mandate period) are examples only. Adapting the templates to your own terms and checking their legal suitability before use is your responsibility.

All rights in the KonumX software, design, brand and all of its components belong to KonumX. You may not copy them, reverse-engineer them or use them without permission.

You have the right to use the videos you produce to promote your own listings. The map/satellite/3D layers in the video are subject to the licences of the respective providers, and provider attributions may not be removed (see Section 6).

Map and imagery data used in the videos come from providers such as OpenStreetMap contributors, the Turkish General Directorate of Land Registry and Cadastre (TKGM) and Google. Those providers' terms of use apply, and the relevant attributions are automatically included in the videos and may not be removed.

TKGM parcel boundaries and area figures are for visual/informational purposes only; they do not replace official land-registry records, survey sketches or legal documents. Always consult official sources for definitive information.

The service is a periodic subscription tied to the selected plan (Starter, Professional, Premium). Each plan's monthly video and user limits are stated on the plans page. Campaigns and discounts are launch-period specific and time-limited; the applicable price and discount for each order is clearly shown on the registration/checkout screen. Discount rates may be updated over time and are not permanently guaranteed for future periods. The video, user and feature scope of the plan you purchase is kept as it was on the payment date for the entire subscription period you purchased. If the plan's scope is expanded during this period, you benefit from the new rights immediately; if it is reduced, the rights you purchased remain unchanged until the end of the period. On renewal, the plan scope and price valid on the renewal date apply.

For users who do not want a subscription, pay-per-video credits are offered: 1 purchased credit entitles you to 2 video creation attempts and to download one of them watermark-free, or to unlock the watermark-free copy of an existing video. Credits purchased before 06 October 2026 keep the 3 creation attempts that applied at the time of purchase. Credits gifted by KonumX entitle you to 1 creation attempt and 1 watermark-free download and must be used within the period stated in the gift notice. Purchased credits never expire and are assigned to the office account.

During the launch/early-access period, account access may be granted before the secure payment infrastructure is activated. Once payments are live, you are charged the discounted price shown at registration. Payments are collected through the iyzico secure payment infrastructure; card details are not stored on KonumX systems.

Referral programme: each office may share its own invite link from the Subscription page. When the invited office buys its first subscription plan, the inviting office earns a 1-month free usage right: if it has a paid plan, 1 month is added to its own current plan (the plan type does not change and the invited office's plan is not transferred to the inviting office); otherwise the plan bought by the invited office is opened for its use right away as a gift for 1 month (not beyond the end date of the invited office's plan). If, while the gift plan is in use, another invited office buys a higher plan, the gift plan is upgraded to that plan and extended by 1 month. The invited office does not receive a separate gift. KonumX may set an invite discount for the invited office's first subscription plan purchase; the discount rate and validity period are shown on the sign-up and Subscription pages. The invite discount applies only to the first plan purchase and is calculated on the list price, added to any launch and office-specific discount; it does not apply to office-specific private offer plans or credit purchases. An office can receive at most 6 gift months per year; inviting one's own accounts and office-specific private offer plans do not earn gifts. Once the yearly limit is reached, each further invite may earn the inviting office video credits in the number set by KonumX, valid for the period set from the day they are granted; expired credits cannot be used. Gift time cannot be exchanged for money or transferred; KonumX may revoke it if the payment is refunded or the programme is abused.

The Distance Sales Agreement and the Cancellation/Refund Policy govern pricing, cancellation and refunds.

The accuracy of the information in a produced video depends on the data entered by the user. KonumX cannot be held liable for damages arising from incorrect/incomplete user input or from deviations in third-party map/parcel data.

To the maximum extent permitted by applicable law, KonumX is not liable for indirect, incidental or consequential damages. KonumX's total liability is limited to the subscription fee you paid for the relevant period.

If you breach this Agreement, KonumX may suspend or terminate your account without prior notice. You may cancel your subscription at any time; cancellation takes effect under the Cancellation/Refund Policy.

In the event of termination, we endeavour to provide access for a reasonable period so that you can download the videos you have produced.

KonumX may update this Agreement. Material changes are announced through reasonable means (site notice or email). Continuing to use the service after a change means you accept the updated terms.

In circumstances beyond the parties' reasonable control — such as natural disaster, fire, epidemic, cyber-attack, infrastructure or communication outage, or decisions of public authorities — performance of obligations is suspended for the duration of the force majeure. If it lasts longer than thirty days, either party may terminate the Agreement.

If any provision of this Agreement is held invalid, the validity of the remaining provisions is unaffected. KonumX may assign its rights and obligations under this Agreement to a third party; the User may not assign without KonumX's written consent.

Together with the KVKK Notice, the Distance Sales Agreement and the Cancellation/Refund Policy, this Agreement constitutes the entire understanding between the parties and supersedes prior statements on the subject.

This Agreement is governed by and construed under the laws of the Republic of Türkiye. For consumer transactions, the Consumer Arbitration Committees and Consumer Courts at the consumer's place of residence are competent within the monetary limits set by legislation; for merchants and legal-entity users, the courts and enforcement offices at KonumX's place of business are competent.

For notices and requests under this Agreement: info@konumx.com.tr — KonumX (Adem TÜRK), Yeşilüzümlü Mahallesi 558. Sokak No:3/3 Fethiye / Muğla.